~important info~

I AM A FREELANCE HAIRDRESSER

I am currently renting a chair from VAMP hair at Cardiff

I CARE FOR ALL

all I ask is that you are kind & respectful to myself and those around me

FEEL FREE TO ZONE OUT

I love a good chat but I can understand & appreciate that some just like to zone out when they have their hair done

so if you just want to zone out, pick up your phone, a magazine or a book & I will pick up on the vibe that you just want to chill

you can even tell me at the start of your appointment after your consultation that you just want to zone out & I will respect your wishes

please don’t think that you are offending me by doing this because I completely understand that you may want to just zone out

NEW CLIENTS

i am extremely happy to take on new clients but just to give you a little bit of warning my appointments do book out quickly especially my nights & Saturday’s as my rebooking clientele usually book 12 months ahead

new clients will be required to pay a non refundable deposit that will be taken off their total cost at their appointment

BOOKING ONLINE

i share a booking system with VAMP hair, so when you click on the link it will take you to their online booking system but I am the only one that uses the online booking option

when booking online I will review your contact information, if any of this information is faulty I will not accept the online booking appointment

i will make contact if I think something is faulty

if you are a new client booking online I will contact you before accepting your appointment to get your deposit, your appointment will be reserved whilst I do this however if I don’t get contact & deposit from you within 24hrs your online booking will be cancelled

SMS REMINDER

being on the VAMP booking system allows you to receive appointment reminder sms’s 2 days before your appointment

these can’t be customised, so when you receive the sms it will be from VAMP but will have that your appointment is with me

LATE CANCELLATION

i require at least 24hrs notice if you wish to cancel or change your appointment, less than 24hrs notice will result in you having to pay a fee of 50% of the service you were booked in for & that fee will need to be paid before booking another appointment

T&C apply

NO SHOW

if you don’t show up to your appointment & have given no notice, I require you to pay a fee of 100% of the service you were booked in for & this needs to be paid before booking another appointment

T&C apply

7 DAYS NOTICE

if for any reason you aren‘t satisfied with your hair I require you to let me know within 7 days from you appointment day

we can then discuss the next step & process to be taken

PARKING INFO

there are 3 allocated car parks out the front of VAMP’s salon space, one of which is a disabled car pack

please only use these 3 parks (you may park in the disabled car park if it is available as it isn’t registered & you won’t get in trouble)

park on the street or over at woolies

drive down the daycare driveway & there is a big parking space out the back

please do not park down the back of our driveway in the Lindbeck car park as they are not allocated for us & you will be asked to move

thank you for your cooperation